Have you recently discovered previously-unseen damage on your roof? Are you wanting to hurry to get it fixed now before a new storm rolls in, or the damage becomes worse than it already is? When working on a tight deadline, especially one with an unknown end date, it's extremely easy to make mistakes and to get confused as to who you should be hiring or not. Because of this, it's important to take a moment to step back and to think about exactly what you need to ask in order to get the right person or company for the job. Some of the most important things that you should add to your list of questions include:
Are you licensed and insured? Not everyone who calls themselves a roofing contractor is actually qualified to do so. There are a number of scams out there that are perpetrated by people who will claim to be able to fix your roof but who will either make things worse or simply run off with your money. The best way to be sure that you're talking to a qualified roofer is to confirm that they have a valid license and/or insurance.
How long before you can start working? If your roof was damaged in a recent storm, don't be surprised if every roofing contractor that you contact says that it could be a few days or even weeks until they can actually get to work. Legitimate roofers are always busy when there is demand. It's the roofers who can start work immediately that you may have to worry about. If you're worried about your roof becoming more damaged while you wait, you can ask them to install a temporary covering to the affected area. They should be able to send someone out there to protect your roof either that day or the next day, and this tarp or other covering should protect your roof until they start working.
Who handles the insurance company? When your homeowner's insurance covers the roof damage, that's great because you'll be getting your roof replaced at little to no cost to you personally. You'll always file the initial insurance claim, and then you should get a check to deal with the damage. But if the damage is greater than expected, sometimes a roofing contractor will be able to help you to file additional insurance paperwork for a larger claim. In other instances, however, they'll simply give you the larger bill and expect you to work out payment arrangements on your own.